At Krishna Jewellers, accessible from our website, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Krishna Jewellers and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
- Information We Collect
We collect several types of information to provide and improve our services to you:
Personal Identification Information: When you make a purchase, register an account, or contact us, we may collect personal details such as your name, email address, phone number, shipping address, and billing address.
Payment Information: To process your transactions securely, payment details (such as credit/debit card numbers or UPI details via payment gateways like PhonePe) are collected. Please note that we do not store your raw financial or card data on our servers.
Order History: We maintain records of the jewelry items you purchase (e.g., Silver Bangles, Elegant Necklaces, Silver Chains) to manage fulfillment and facilitate your customer account.
Log Files & Device Data: We follow a standard procedure of using log files. This includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and the number of clicks.
- How We Use Your Information
We use the information we collect in various ways, including to:
Provide, operate, and maintain our e-commerce platform.
Process and ship your orders, including coordinating reverse pickups for approved returns or damages.
Improve, personalize, and expand our website offerings.
Understand and analyze how you use our website.
Communicate with you, either directly or through one of our partners, for customer service, updates, and marketing promotions.
Prevent fraudulent transactions and ensure account security.
- Sharing Your Information
We do not sell, rent, or trade your personal identification information to third parties. We only share information with trusted third-party service providers to execute necessary business operations, including:
Payment Processors: Securely routing transaction data (e.g., via PhonePe or Net Banking portals).
Logistics Partners: Sharing shipping details to deliver your handcrafted jewelry safely.
Legal Requirements: If required by law, we may disclose your information to comply with judicial proceedings or government requests.
- Cookies and Web Beacons
Like any other website, Krishna Jewellers uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
- Security of Your Data
The security of your personal data is important to us. We implement industry-standard administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, disclosure, or alteration.
- Your Data Rights
Depending on your location, you may have the following rights regarding your personal data:
The right to access the personal information we hold about you.
The right to request the correction of inaccurate personal data.
The right to request the deletion of your personal data, subject to legal or transactional record-keeping obligations.
- Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes